Catastrophe Handling

Through our depth of experience in handling claims arising from major Catastrophes, we have developed comprehensive Catastrophe Plans to assist you in effectively responding  to your clients’ needs after a disaster.

Each of the many variables – magnitude, extent, a mix of property affected etc – impacts every catastrophe differently, and each time a disaster occurs we face new problems and learn new lessons. During the 2017 and 2019 seasons, we were presented with fresh challenges and have been able to adapt including the use of new technology. Improvements in technology mean that we can contact and discuss claims with policyholders using secure encrypted systems, providing a quicker response time and information dissemination to the risk carrier. DEKRA Loss Adjusters & Surveyors has a uniquely qualified team of adjusters, who have been handling individual catastrophe losses since the early 1980s. Our senior staff has built up a wealth of experience of the many difficulties which follow catastrophe perils, and the knowledge gained from such operations has contributed greatly to our preparation.

Notable engagements:

  • Major losses for severe damage to hotel resorts in Turks & Caicos, British Virgin Islands and St. Maarten following the onslaught of Hurricanes Irma and Maria
  • Handling claims for major damage to cellular phone and data service networks on multiple Caribbean islands arising from Hurricanes Irma and Maria
  • Severe destruction of Power Utility facilities arising from the passage of Hurricane Dorian in the Bahamas