About Us

The vision for the company's 100th birthday in 2025 is to see DEKRA as the global partner for a safe world, whether this is on the road, at work or at home. From vehicle inspection, industrial inspection, product testing or loss adjusting, DEKRA covers a wide range of services around the globe. We provide our customers and partners with a wide range of independent expert solutions from a single source. When it comes to handling a diversity of claims, professional expert appraisals are indispensable. DEKRA's comprehensive expert knowledge within the Service Division - Claims & Expertise offers this independence, innovation and quality.


Now located in over 60 countries, DEKRA offers an approach to safety and risk management that is unrivalled and all as one integrated solution.

The list of countries where DEKRA operates is as follows:

Albania, Algeria, Argentina, Australia, Austria, Bahamas, Barbados, Belgium, Bosnia and Herzigovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman, Chile, China, Colombia, Costa Rica, Croatia, Curacao, Czech Republic, Denmark, Ecuador, Egypt, Finland, France, Germany,  Great Britain, Greece, Hong Kong, India, Israel, Italy, Jamaica, Japan, Liechtenstein, Lithuania, Luxembourg, Mexico, Montenegro, Morocco, Mozambique, Netherlands, New Zealand, Northern Macedonia, Norway, Panama, Peru, Poland, Portugal, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Trinidad, United Arab Emirates, USA


The UK is the head office for DEKRA Loss Adjusters & Surveyors and houses our loss adjusting, claims management, audit, and risk surveying team. Success is achieved by concentrating on technical competence allied with meticulous attention to effective and accurate reporting. Claims are instructed directly to the team, where the adjusters operate on a home foreign basis. Alternatively, the adjusters act in an account management capacity, utilizing our global network.

Alistair Jacob
Managing Director
Expertise: Commercial and industrial property, Power & Utilities, Marine Ports & Terminals, CAR and Engineering, Catastrophe response. With over 35 years of direct industry experience, Alistair joined DEKRA in early…
Norman Mitchell
Executive Director
Expertise: Ops Management Team, Responsible for International Strategic Management and Development, Worldwide Responsibility for Financial Lines and Professional Liability. Executive Director at DEKRA LAS with over 30 years International Loss…
David Jamison
Executive Director
Expertise: Commercial and industrial property and business interruption claims Energy, Power & Utilities, Construction and CAR, Marine Ports & Terminals, Hotel and hospitality industry claims, Catastrophe response and team management,…
Ronald Pols
Managing Director
Expertise: Commercial and industrial property, Catastrophe response, Claims for UK & International risks. With over 30 years of direct industry experience, Ronald is involved in our UK DEKRA Loss Adjusters…
Wim Ter Voert
Executive Vice President
Expertise: Head of DEKRA’s worldwide Service Division Claims & Expertise. With over 35  years of International Claims Management experience, Wim heads since 2018 DEKRA’s worldwide claims management activities in his capacity…
Gian Luca De Leonardis
General Director
Expertise: Gian Luca has a wealth of experience of claims adjusting and managing in Latin and Central America including over 30 years based in Mexico, handling local and reinsurance matters.